Privacy Policy

1. Introduction & Scope

This Privacy Policy describes how PrimePulse Healthcare collects, uses, protects, and discloses personal and professional information when you access our website (primepulsehealthcare.com), engage our healthcare staffing services, participate in clinical placement, or interact with our workforce management and consulting solutions.

By accessing our website or utilizing our workforce services, you acknowledge that you have read and understood the practices outlined in this Privacy Policy.

2. Information We Collect

Depending on your relationship with PrimePulse, we collect the following categories of information:

• Healthcare Facility & Business Data: Facility name, authorized contact personnel, business email address, clinical department requirements, staffing criteria, scheduling preferences, and billing details.
• Healthcare Professionals & Candidate Data: Full name, contact information, resume, clinical licensure and certifications (e.g., RN, LPN, NP, Allied Health), professional experience, background check verifications, educational history, and clinical reference feedback.
• Communications & Inquiries: Inquiries submitted through our contact forms, consultation scheduling requests, email correspondence, and telephone call notes.
• Technical & Usage Information: IP address, browser type, device identifiers, operating system, referring URLs, and website interaction metrics gathered through standard server logs.

3. How We Use Information

We use the information we collect strictly for legitimate business and healthcare workforce purposes:

• Connecting qualified healthcare professionals with matched clinical opportunities and healthcare facilities.
• Verifying professional credentials, active state licenses, and clinical certifications.
• Administering client service agreements, staffing contracts, and consulting engagements.
• Fulfilling customer support requests, answering questions, and providing operational updates.
• Maintaining compliance with state and federal healthcare workforce regulations.
• Enhancing our website performance, user security, and operational workflows.

4. Healthcare & HIPAA Confidentiality Standards

PrimePulse is a healthcare workforce solutions and operational consulting partner. We provide qualified staffing, recruitment, and workforce planning services to healthcare facilities. We do not provide direct medical treatment, diagnosis, or patient care.

To the extent that PrimePulse personnel or workforce systems handle Protected Health Information (PHI) on behalf of covered healthcare entities, we maintain full compliance with applicable provisions of the Health Insurance Portability and Accountability Act (HIPAA), Health Information Technology for Economic and Clinical Health (HITECH) Act, and executed Business Associate Agreements (BAAs).

5. Information Sharing & Disclosure

We hold candidate and client data in strict confidence. We do not sell, rent, or trade your personal data. We disclose information only under the following conditions:

• To Client Healthcare Facilities: Sharing vetted candidate profiles, credentials, and work history with client facilities for placement consideration upon authorization.
• Trusted Service Providers: Regulated third-party vendors who assist with credential verification, accredited background checks, payroll administration, and secure cloud hosting under strict confidentiality contracts.
• Legal & Regulatory Mandates: When required by court order, subpoena, government regulation, or to protect the safety, rights, or integrity of our workforce and clinical partners.

6. Data Security & Storage

We employ enterprise-grade technical, physical, and managerial safeguards to protect your personal information against unauthorized access, accidental loss, alteration, or disclosure. These measures include TLS/SSL data transmission encryption, role-based access controls, firewalls, and regular security reviews.

7. Your Privacy Rights & Choices

You have the right to:

• Request access to the personal information PrimePulse holds about you.
• Request corrections to any inaccurate or incomplete professional credentials.
• Request deletion of your information, subject to statutory healthcare record retention rules.
• Opt out of non-essential marketing communications at any time.

8. Cookies & Tracking Technologies

Our website uses essential and performance cookies to ensure seamless navigation, preserve user preferences, and analyze site traffic trends. You can configure your browser to decline cookies, although some website features may operate with reduced functionality.

9. Contact & Inquiries

If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact our compliance team: