Important Notice on Our Role in Care: PrimePulse Healthcare LLC provides revenue cycle management, medical billing, clinical coding, accounts receivable recovery, patient access support, and medical transcription services. PrimePulse is an administrative and revenue cycle partner; we do not provide medical diagnosis, direct clinical treatment, or patient care.
1. Acceptance of Terms
These Terms and Conditions (“Terms”) govern your relationship with PrimePulse Healthcare LLC (“PrimePulse”, “we”, “us”, or “our”), including access to our website (primepulsehealthcare.com) and all commercial agreements, statements of work (SOWs), and service orders entered into with healthcare client practices, hospitals, and facilities.
By accessing our website or contracting our services, you agree to be bound by these Terms. If you represent a hospital, clinic, or healthcare entity, you warrant that you possess the legal authority to bind that organization.
2. Services & Healthcare Scope
PrimePulse provides healthcare revenue cycle, administrative, and clinical documentation solutions, including:
- Medical Billing: Comprehensive claim generation, primary/secondary submission, payment posting, and clearinghouse rejection management.
- Medical Coding: AAPC/AHIMA certified ICD-10-CM, CPT, and HCPCS coding, chart auditing, and clinical documentation improvement (CDI).
- AR Management: Aging insurance claim resolution, payer follow-up, denial root-cause analysis, and clinical overturn appeals.
- RCM Services: End-to-end revenue cycle management unifying front-end patient intake, mid-cycle coding, and back-end reimbursement.
- Patient Services: Front-end appointment scheduling, eligibility & benefits verification, prior authorization coordination, and empathetic patient billing support.
- Medical Transcription: Multi-specialty clinical dictation, direct EHR encounter documentation, and rapid STAT turnaround reporting.
3. Healthcare Facility Partner Obligations
Each client healthcare facility agrees to:
- Provide safe, compliant, and supportive clinical working environments that satisfy OSHA, federal, and state standards.
- Properly supervise placed healthcare professionals in accordance with clinical protocol and facility standards.
- Ensure all placed personnel receive proper facility orientations, EHR access, and safety equipment.
- Notify PrimePulse promptly regarding any clinical incident, licensing question, or performance variance.
4. Candidate Credentialing & Verification
PrimePulse enforces standards-led primary source verification. Prior to placement, candidates undergo licensing checks with state regulatory boards, OIG/GSA exclusion checks, background checks, drug screenings, and clinical competency assessments as required by facility contracts and regulatory standards.
5. Engagements, Invoicing & Fees
Services are billed in accordance with the specific Statement of Work (SOW), Staffing Agreement, or fee schedule agreed upon between PrimePulse and the client facility. Standard invoices are payable within agreed terms (e.g., Net 15 or Net 30). Undisputed overdue balances may incur standard late interest charges permitted by law.
6. Intellectual Property
All trademarks, logos, service marks, designs, proprietary methodologies, and website content displayed across PrimePulse channels are the exclusive property of PrimePulse Healthcare LLC. No content may be copied, reproduced, or distributed without express prior written consent.
7. Limitation of Liability
To the maximum extent permitted by applicable law, in no event shall PrimePulse Healthcare LLC, its directors, employees, or affiliates be liable for indirect, incidental, punitive, or consequential damages arising out of workforce placements, website downtime, or operational consulting recommendations. Our aggregate liability under any service contract shall not exceed the fees paid to PrimePulse by the client during the three (3) months preceding the incident.
8. Indemnification
Each party agrees to defend, indemnify, and hold harmless the other party and its respective officers, directors, and agents against any third-party claims, liabilities, or losses arising from gross negligence, willful misconduct, or material breach of these Terms or executed service agreements.
9. Term & Termination
Either party may terminate an active staffing engagement or service contract with written notice in accordance with the specific notice window stipulated in their SOW (typically 14 to 30 days). Provisions regarding confidentiality, indemnification, and limitations of liability survive contract termination.
10. Governing Law & Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without giving effect to principles of conflicts of law. Any legal proceeding arising out of these Terms shall be instituted in state or federal courts situated in Pinellas County, Florida.
11. Legal & Contract Inquiries
For legal notices, contract questions, or compliance clarifications, please contact our legal department:
PrimePulse Healthcare Legal Department
For contracts, statements of work, and regulatory compliance notices: